• LocationNorth London, , , **
  • Our Working HoursOpening times: 24 hours a day*
  • Phone Us!Free phone: 0800 051 8637

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North London Glazing Testimonials

Customer Name: John R. Davis.
I wish to thank two of your staff for the very professional manner in which they dealt with the emergency call-out to my property. Firstly the lady who took my initial telephone call, whose name I believe was Kerry. She listened carefully to my problem and then proceeded to offer a solution giving detailed information on how to solve it. She was polite, courteous and extremely knowledgeable.
Secondly to the engineer, Tim Friedenheim, who arrived at the agreed time and immediately got on with the job. He to was extremely polite, courteous and fully understood what needed to be done to resolve the problem.
I have been involved with the training of customer service to both domestic and international companies within the United Kingdom and the USA and it always stands out when excellence is achieved in this field.

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Example Of Our Glass Services

Toughened Glass
There are two types of Toughened glass; heat-treated and chemically treated. There are then two further types of heat-treated glass; heat-strengthened, and fully-tempered. Fully-tempered heats the glass to above its annealing point, and then rapidly cools the glass. This makes it approximately four to six times tougher than standard float glass, enabling it to qualify as a safety glass that conforms to BS 6206 Class A.

Heat-strengthened follows a similar process, but is only twice as tough, and does not qualify as a safety glass. Chemical toughening involves running the glass through a bath of molten potassium nitrate, which exchanges the smaller sodium ions in the glass, with the bigger potassium ions in the molten bath.

The advantages of this are two-fold; the glass is tougher than when heat treated, and this approach can be applied to glass of complex shapes and sizes, making it suitable not just for glass sheets, but also for glass ornaments, and glass of unusual sizes.

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